We’re Doing Some Hiring

We at Roll20 continue to expand at a rate that frankly defies all our expectations. As such, we’re looking at a new round of hires differently than we have in the past– we’re starting to dream a little bigger instead of simply playing catch up.

Below is a mix of opportunities to work with our team on what’s next. To ensure that your application has the best chance at advancement, please be certain to follow the directions for the individual positions (and know that you are welcome to apply for more than one posting, but will need to apply separately). The positions listed below are:

• DevOps Specialist

• UI/UX Developer

• Content Realization Specialist

• Marketplace Coordinator

• Customer Support Representative

If you’re selected for a followup interview, we’ll let you know within a few weeks. Based on prior experience, we will receive too many applications to respond to each one individually, but we will update this blog post if the position has been filled.

Roll20 is an equal opportunity employer.

Just in case you didn’t know, Roll20 is an online platform for tabletop gaming with a worldwide audience. Since its inception in 2012, it has grown to more than 2,000,000 players with more than 10,000 years of games played.

DevOps Specialist

Roll20 is seeking to expand our development resources by engaging a DevOps Specialist as a part-time or full-time independent contractor. We work mainly in the browser and mobile (iOS/Android) space, with a heavy focus on Javascript and HTML5. We use cutting-edge web technology as an integral part of our service, including Canvas, WebGL, and WebRTC.

Contractor will work with our in-house Lead Developer to expand Roll20 by administering and scaling our web architecture. You’ll assist by tuning PostgreSQL, securing our Google Compute engine cluster, defending against DDoS attacks, and generally ensuring that the Roll20 service is rock-solid for our millions of players from around the world. When we roll out a new feature, you’ll help make sure that it will work at scale.

We all wear many hats at Roll20, and as such our ideal candidate is someone who has a solid background in running servers at scale, but can also pitch in on coding backend or frontend functionality as well. So if you know your way around Ruby or Javascript, or at least have some familiarity that we can help you build upon, you’ll be at the top of our list. Bonus points for avid tabletop gamers and those with experience working on a technical team remotely in the past.

Work is done remotely so you can contract with us from anywhere in the United States, but priority will be given to candidates from the following states: Kansas, Nevada, Virginia, and Oregon.

Contract qualifications include:

• Experience managing Ubuntu Linux servers in high-scale environments

• Experience with the following software tools/providers:

• HAProxy

• Ruby (Sinatra/Rack/Rainbows)

• NodeJS

• CloudFlare (and/or other DDoS prevention services/tools)

• Google Compute Engine, Amazon Web Services (S3)

• PostgreSQL

• Familiarity with Javascript and HTML5 development, including Backbone, Firebase, Canvas, and/or WebRTC.

• Strong communication and writing skills

In addition to the requirements above, we will prioritize contractors who have experience playing in Roll20 on a regular basis, including utilizing advanced features such as the Roll20 API.

To apply, submit a PDF resumé/portfolio along with your proposal including hourly rate to jobs@roll20.net with the subject line “DevOps Specialist Application”. Please also include a brief introduction of yourself telling us why you would be an asset to our growing team. We’d also love to see a Github profile showing off previous projects, or another form of portfolio (previous web applications, open source projects you have contributed to, etc.).

__UI/UX Developer __

Roll20 is seeking to expand our development team with a UI/UX role. The position will be a full-time independent contractor. Work is done remotely, meaning you may contract with us from anywhere in the United States. Roll20 development consists in the browser and mobile (iOS/Android) space, with a heavy focus on Javascript and HTML5. We use cutting-edge web technology as an integral part of our service, including Canvas, WebGL, and WebRTC.

The contractor will be responsible for polishing the user experience for the Roll20 website, virtual tabletop, and tablet application. This will include reworking existing interfaces, improving internationalization, and inventing new features to improve the user experience. The contractor will also be required to communicate directly with our players to gather feedback and provide technical assistance on their projects.

Work is done remotely so you can contract with us from anywhere in the United States, but priority will be given to candidates from the following states: Kansas, Nevada, Virginia, and Oregon.

Contract qualifications include:

• Portfolio of existing work showcasing experience with related technologies

• Strong web development skills (including multiple years of experience in a team environment) with Javascript (the Good Parts), HTML/CSS, and Ruby (Sinatra, not Rails)

• Professional Visual Design and Human-Computer Interaction experience

• Strong communication and writing skills

• Self starting, flexible, and comfortable working inside a small team

In addition to the requirements above, we will prioritize contractors who:

• Have a strong portfolio of existing work on a site such as Github

• Have experience with MediaWiki

• Have experience with iOS and/or Android development

• Have experience with WebGL, Canvas, and/or NodeJS

• Have experience working with PostgreSQL

• Have experience with Firebase

• Have experience playing in Roll20 on a regular basis, including utilizing advanced features such as the Roll20 API, Character Sheet Creation, or Marketplace Submissions

To apply, submit a PDF resumé/portfolio along with your proposal including hourly rate to jobs@roll20.net with the subject line “UI/UX Developer Application”. Please also include a brief introduction of yourself telling us why you would be an asset to our growing team. We’d also love to see a Github profile showing off previous projects, or another form of portfolio (previous web applications, open source projects you have contributed to, etc.).

Content Realization Specialist

Roll20 is seeking to expand our adventure adaptation resources by engaging additional Content Realization Specialists as remote, part-time independent contractors.

Applications must meet the following criteria:

• Freelance experience including:

• Invoicing

• Remote meeting tools

• Ownership of and accomplishment with the following software and coding tools:

• Adobe InDesign

• Adobe Photoshop

• Basic HTML

• Minimum 100 hours in the Roll20 interface including:

• Previous use of Plus Level features, including Dynamic Lighting.

• Strong competence with Roll20 Dice engine.

• Ability to quickly demonstrate proficiency in multiple tabletop gaming rulesets.

In addition to the requirements above, candidates familiar with Asana, the Roll20 Marketplace, and a variety of tabletop gaming rulesets will be prioritized.

To apply, submit a PDF resumé/portfolio along with your proposal including hourly rate to jobs@roll20.net with the subject line “Content Realization Specialist”. Please also include a brief introduction of yourself telling us why you would be an asset to our growing team. Additionally, you must include a link to your Roll20 account.

Marketplace Coordinator

Roll20 is seeking a Marketplace Coordinator to oversee continuing expansion for independent creators on the Marketplace.

Your contract with us will be geared toward supporting our growing community of artists. You will interact with Creators via email, handle updates to the Roll20 Marketplace on a weekly basis, and push initiatives for overall improvement of the Marketplace site.

The ideal candidate for this position will have excellent written and verbal communication skills, a strong history in visual design or e-commerce, and the ability to wear many hats in a fast-paced environment.

Work is done remotely, meaning you may contract with us from anywhere in the United States. It is likely that this position will start as part-time with an opportunity for full-time advancement.

Contract qualifications include:

• 2 years experience in e-commerce or client support.

• Ability to collaborate, self-motivate, meet deadlines, and work in a closely-knit collaborative environment.

• Experience proofreading/reviewing creative content and a basic understanding of common copyright issues.

• Strong familiarity with the Roll20 interface and Roll20 Marketplace content.

• At least a basic understanding of graphic design and/or proficient in Adobe Photoshop and Illustrator.

In addition to the requirements above, we will prioritize candidates who:

• Experience with Wiki applications.

• Familiarity with a multitude of tabletop gaming rulesets.

• Experience in product development in the gaming or publishing industry.

To apply, submit a PDF resumé/portfolio along with your proposal and rates to jobs@roll20.net with the subject line “Marketplace Coordinator”. Please also include a brief introduction of yourself telling us why you would be an asset to our growing brand. Additionally, you must include a link to your Roll20 account.

Customer Support Representative

Roll20 is interested in expanding our customer service resources by adding a Customer Support Representative to our team.

Your contract with us will be geared toward assisting our growing community of tabletop players and aiding the Community Manager with day-to-day tasks. You will be interacting with the Roll20 community via email, forums, and social media.

The ideal candidate for this position will have excellent written and verbal communication skills, a strong history in high-volume customer support, and the ability to wear many hats in a fast-paced environment.

Work is done remotely, meaning you may contract with us from anywhere in the United States. It is likely that this position will start as part time with an opportunity for full time advancement.

Contract qualifications include:

• 2 years experience in a customer service environment.

• Experience with social media platforms & scheduling tools.

• Ability to collaborate, self-motivate, meet deadlines, and work in a closely-knit collaborative environment.

• Experience proofreading/reviewing creative content.

• Familiarity with the Roll20 interface.

In addition to the requirements above, we will prioritize candidates who:

• At least a basic understanding of graphic design and/or proficient in Adobe Photoshop and Illustrator.

• Experience with Wiki applications.

• Familiarity with a multitude of tabletop gaming rulesets.

To apply, submit a PDF resumé/portfolio along with your proposal and rates to jobs@roll20.net with the subject line “Customer Support Representative”. Please also include a brief introduction of yourself telling us why you would be an asset to our growing brand. Additionally, you must include a link to your Roll20 account.

Edit 02/21/2017: Having received a more than suitable potential hiring pool for the Customer Support Representative position, we are no longer taking applications.

Edit 02/27/2017: Having received suitable hiring pools for Content Realization Specialist and Marketplace Coordinator, we are closing applications for both positions.