--- title: Meet the new face of Roll20 Support! description: Our team has developed a brand new help desk that makes it easier for you to get the help you need when you need it. image: https://bloghub.roll20.net/hubfs/tumblr_inline_pue6l8DnAU1wdry8c_500%20(1).png --- [![](https://bloghub.roll20.net/hubfs/Roll20%20-%20Assets/Blog/Group%202.svg)](https://roll20.net/) - [Blog](https://bloghub.roll20.net/roll20-blog) - [Marketplace](https://marketplace.roll20.net/) - [Community](https://app.roll20.net/forum/) ![](https://bloghub.roll20.net/hubfs/Roll20%20-%20Assets/Icon%20Copy.svg) [Play Now](https://app.roll20.net/) News # Meet the new face of Roll20 Support! July 9, 2019 ![UX](https://bloghub.roll20.net/hubfs/tumblr_inline_pue6l8DnAU1wdry8c_500%20(1).png) SHARE: [Share this blog post on Facebook](http://www.facebook.com/share.php?u=https://bloghub.roll20.net/posts/meet-the-new-face-of-roll20-support/) [Share this blog post on Twitter](https://twitter.com/intent/tweet?url=https://bloghub.roll20.net/posts/meet-the-new-face-of-roll20-support/&text=Meet%20the%20new%20face%20of%20Roll20%20Support!) [Share this blog post on Reddit](https://reddit.com/submit?url=https://bloghub.roll20.net/posts/meet-the-new-face-of-roll20-support/) ![The Roll20 Team](https://bloghub.roll20.net/hs-fs/hubfs/roll20team-hex.png?width=150&name=roll20team-hex.png) #### The Roll20 Team [None](https://t.umblr.com/redirect?z=https%3A%2F%2Fgyazo.com%2F2d7aeb64d3e3a4b047858f01fbd3c73d&t=M2NiYWFiMTAzYmI2ZjhiMjVkYzE4OWQ0OTgyYjY2MGFlZTc4OTE3NyxrREdCYzY0UQ%3D%3D&b=t%3AAWOiB2yTKRq7_ROi5nEu2g&p=https%3A%2F%2Fblog.roll20.net%2Fpost%2F186168715375%2Fmeet-the-new-face-of-roll20-support&m=1&ts=1610475057) Our team has developed a brand new help desk that makes it easier for you to get the help you need when you need it. This makeover provides a cleaner, more concise, and easier to use interface that consolidates all things Roll20 Support in one central location. While this new space is a work in progress, you can start taking advantage of some of its features right now! Need to put in a service request? You got it! It’s now faster and easier than ever to make common requests like asking general questions, getting help with account recovery, or reporting a bug. All you need to do is fill out the required information in our online form and BOOM, help will be on the way! You can also search for the topic you want to learn more about (such as “Roll20 Policy”) within this simple database. Other support functions will be added in the future such as Technical Support, API troubleshooting, FAQs and more - stay tuned! So pardon our dust during the rest of this rollout and know that our [existing wiki](https://t.umblr.com/redirect?z=https%3A%2F%2Fwiki.roll20.net%2FMain_Page&t=Mjc2MzgzNWQ1ODE2MWU4MDQzOTcxOWFhMWZlODE2YjA2MWM1ZGU5YSxrREdCYzY0UQ%3D%3D&b=t%3AAWOiB2yTKRq7_ROi5nEu2g&p=https%3A%2F%2Fblog.roll20.net%2Fpost%2F186168715375%2Fmeet-the-new-face-of-roll20-support&m=1&ts=1610475057) will still remain for you to turn to for support. Take a look around our new help desk today by visiting: [http://roll20.net/help](https://t.umblr.com/redirect?z=http%3A%2F%2Froll20.net%2Fhelp&t=NjU1N2E5NjMyNzJhZTEzMjEyNTNjYzFmMTlkYTY5YzdmODcwYjY2ZixrREdCYzY0UQ%3D%3D&b=t%3AAWOiB2yTKRq7_ROi5nEu2g&p=https%3A%2F%2Fblog.roll20.net%2Fpost%2F186168715375%2Fmeet-the-new-face-of-roll20-support&m=1&ts=1610475057) ![The Roll20 Team](https://bloghub.roll20.net/hubfs/roll20team-hex.png) The Roll20 Team ROLL20 Roll20 is the all-in-one solution for organizing and playing tabletop games online, allowing you to play your games anywhere and share them with anyone virtually. With the ability to choose from a number of popular titles built ready for your virtual tabletop, your adventures are limitless and you can get started playing with little to no prep. Dive into advanced features like Dynamic Lighting or explore macros and APIs to add some extra depth to your game. Roll20 lets you play your tabletop games, your way. 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