--- title: Issue with Chrome 63 hanging website loading description: The rollout of Chrome version 63 is causing a conflict with the outdated and soon-to-be-updated WebRTC library that is currently being used by Roll20. image: https://bloghub.roll20.net/hubfs/blog-featured-placeholder%20(26).jpg --- [![](https://bloghub.roll20.net/hubfs/Roll20%20-%20Assets/Blog/Group%202.svg)](https://roll20.net/) - [Blog](https://bloghub.roll20.net/roll20-blog) - [Marketplace](https://marketplace.roll20.net/) - [Community](https://app.roll20.net/forum/) ![](https://bloghub.roll20.net/hubfs/Roll20%20-%20Assets/Icon%20Copy.svg) [Play Now](https://app.roll20.net/) News # Issue with Chrome 63 hanging website loading December 17, 2017 ![roll20](https://bloghub.roll20.net/hubfs/blog-featured-placeholder%20(26).jpg) SHARE: [Share this blog post on Facebook](http://www.facebook.com/share.php?u=https://bloghub.roll20.net/posts/issue-with-chrome-63-hanging-website-loading/) [Share this blog post on Twitter](https://twitter.com/intent/tweet?url=https://bloghub.roll20.net/posts/issue-with-chrome-63-hanging-website-loading/&text=Issue%20with%20Chrome%2063%20hanging%20website%20loading) [Share this blog post on Reddit](https://reddit.com/submit?url=https://bloghub.roll20.net/posts/issue-with-chrome-63-hanging-website-loading/) ![The Roll20 Team](https://bloghub.roll20.net/hs-fs/hubfs/roll20team-hex.png?width=150&name=roll20team-hex.png) #### The Roll20 Team The rollout of Chrome version 63 is causing a conflict with the outdated and [soon-to-be-updated](https://t.umblr.com/redirect?z=https%3A%2F%2Fapp.roll20.net%2Fforum%2Fpost%2F4516830%2Fwebrtc-video-and-voice-chat-issues%2F%3Fpageforid%3D5780893%23post-5780893&t=YzQ4ZDgzYmQ2YmRjODY1NDY3NTI4ZTQyODhjMjZmZTA5NTdmNmFkNixla3hwUkV0Nw%3D%3D&b=t%3AAWOiB2yTKRq7_ROi5nEu2g&p=https%3A%2F%2Fblog.roll20.net%2Fpost%2F168651383530%2Fissue-with-chrome-63-hanging-website-loading&m=1&ts=1610475073) WebRTC library that is currently being used by Roll20. This conflict causes the loading of the virtual tabletop to hang and stall out completely. There are two ways to avoid this currently: 1. Before WebRTC initializes (meaning the sole Game Master is alone in the interface), going to [My Settings](https://t.umblr.com/redirect?z=https%3A%2F%2Fwiki.roll20.net%2FMy_Settings%23Video_.2B_Audio_Chat_Tech&t=NjNjNTZhNDZiZjY3MjBiODAwZDVjMmM0YmQyNWE4YmQzOWEzYzNiOSxla3hwUkV0Nw%3D%3D&b=t%3AAWOiB2yTKRq7_ROi5nEu2g&p=https%3A%2F%2Fblog.roll20.net%2Fpost%2F168651383530%2Fissue-with-chrome-63-hanging-website-loading&m=1&ts=1610475073) and disabling internal Video/Audio. 2. Utilizing Firefox as your browser for the time being. We will have an update to help mitigate this problem early within the week, and beyond that have an overall fix for WebRTC voice and video coming to the Development Server very soon. Our apologies for not properly anticipating the scope of this Chrome issue in advance of the gaming weekend. ![The Roll20 Team](https://bloghub.roll20.net/hubfs/roll20team-hex.png) The Roll20 Team ROLL20 Roll20 is the all-in-one solution for organizing and playing tabletop games online, allowing you to play your games anywhere and share them with anyone virtually. With the ability to choose from a number of popular titles built ready for your virtual tabletop, your adventures are limitless and you can get started playing with little to no prep. Dive into advanced features like Dynamic Lighting or explore macros and APIs to add some extra depth to your game. Roll20 lets you play your tabletop games, your way. [YouTube](http://www.youtube.com/roll20app) [Instagram](http://www.instagram.com/roll20app/) [Twitter](http://www.twitter.com/roll20app) ![image description](https://bloghub.roll20.net/hubfs/Roll20%20-%20Assets/Blog/img-02.png) ![image description](https://bloghub.roll20.net/hubfs/Roll20%20-%20Assets/Blog/soldiers.png) SIGN UP ### Play on Roll20 for Free Play games anywhere. Share them with anyone. With Roll20 as your virtual tabletop, your adventures are limitless. [Create Free Account](https://app.roll20.net/account/create) [![Roll20](https://bloghub.roll20.net/hubfs/logo-white.png)](https://roll20.net/) - [Blog](https://bloghub.roll20.net/roll20-blog) - [Marketplace](https://marketplace.roll20.net/) - [Community](https://app.roll20.net/forum/) Subscribe to Our Newsletter © Roll20, LLC Roll20® is a Registered Trademark of Roll20, LLC. All rights reserved. - - - - - - - [Privacy Policy](https://help.roll20.net/hc/en-us/articles/360037770793-Terms-of-Service-and-Privacy-Policy) - [Terms & Conditions](https://help.roll20.net/hc/en-us/articles/360037770793-Terms-of-Service-and-Privacy-Policy)